VIBATEL has successfully set up and managing inbound / outbound call centres for our esteemed clients. Our capabilites include trained staff who are currently working to sell products and services, software systems / support services and able to provide information at every level of the entire process.
VIBATEL has grown substantially in the past 10 years. We started with a team size of 4 employees and today we have grown to a team size of 250+. Who are always focused on delivering CRM solutions and Customer Interaction Centers.
Some of the services currently being offered by our dedicated Inbound and Outbound Call Centers include:
- Tele-marketing (Up-selling & Cross-selling) activities
- Tele-Sales (Pre-Sales & Post-Sales) activities
- Recoveries / Collections’ Portfolio Management
Vibatel is promoted by a professional team, with on-hands experience in IT Enabled Service industry including Tele-marketing, Collections, Tele-sales and Customer Support. We are always committed in our philosophy of focusing upon the pursuit of excellence and quality in offering our services. VIBATEL is well equipped with its resources and infrastructure required to meet the existing and future business requirements.
Our business strategy is to regularly interact with our customers and understand their business challenges. After analyzing the requirements we provide best solutions / services effectively and efficiently. We offer our customers leading edge solutions to the business issues and challenges that they face on a daily basis as they seek to become more profitable in a consistent and continuous manner. We feel proud of maintaining long standing relationships with our customers.