BFSI

VIBATEL’s Banking, Financial Services and Insurance (BFSI) services give complete peace of mind to numerous public and private institutions. Vibatel, an expert Call Center Outsourcing Services company, enables your banking, financial services or insurance organization to keep the lines of communication with your valued customers open all through the year and maximize their satisfaction with your business. Vibatel has become one of the few IT companies that is singularly focused on the BFSI domain. Being singularly focused on the Banking and Financial Services Industry at large, we are one of the few providers to offer an integrated solutions service to BFSI Companies.

Our Clients are

  • Private Banks
  • Equity Private Firms
  • Corporate Banks
  • Retail Banks
  • Insurance Companies

Vibatel suite of financial solutions is intuitively designed to deliver solutions with a captivating user experience. Powered by deep understanding of customer needs and proven domain expertise in BFSI sector, our deliveries have been well appreciated within the industry. Vibatel provides cutting edge mobility solutions to enterprises and has custom-built mobile applications for leading financial institutions. Vibatel continues to stretch the boundaries of technology solutions for financial services companies and takes pride in being a fast-growing software development hub for smart & innovative customer facing solutions. With the latest technology and experienced professionals, our multi-channel contact center provides robust frameworks and cost-effective support for inbound and outbound communication with customers through: voice support, live chat support, email management, IVR (self-service) and mobile SMS / text.

Our team composed of industry specialists and technology experts, we provide a complete range of enterprise IT services to global banks, financial services and insurance majors across a range of functional areas. Our consultants have deep expertise in solutioning and managing transformation project delivering value and simplifying the clients operating environment. We provide world-class services using a dynamic onshore offshore model that best suits the clients and develop cutting-edge solutions for their businesses.

We are among the leading customer service outsourcing companies and provide BFSI companies with call center services for a wide range of requirements in Retail, Corporate and Investment Banking, including Banking Technology, Savings, Depository/Registry, Credit Cards, Custody, Reconciliations, Retail Banking, Investment Banking, Risk and Compliance, Surveillance, Corporate Banking, Asset and Wealth Management, Exchanges/Trading/Broker-Dealer, Clearing/CCP, Real Estate, Mortgage and Loans, Capital Markets, including Investment and Insurance products including Life Insurance, General Insurance, Car / Automobile Insurance, Health Insurance, Home Owner Insurance, Reinsurance and others.