About Us

imprint-418594_1280With over 7 years of experience within the respective domains, we are focused on providing solutions in running call centres, Back-office support and Database Management services for Domestic and International markets. Our working setups are fully equipped with necessary infrastructure for smooth running and in managing Inbound / Outbound call centre campaigns, for our esteemed clientele.

 Our People

We are a company with an emphasis on individual contributions, and every employee in TeamViba (our team’s brand name) is well knowledgeable of their contribution for the success of the organization as a whole, and we are indeed, proud of our team!!!!!!

Our strongest asset is the commitment to excellence in service providing to our clients, and the expertise of our employees in delivering the same. Our reputation has been built on the superior customer service we offer our clients. Thus we are exacting when it comes to the hiring and training of our employees. We always believe in continuous up-gradation and enhancement of our employees knowledge by imparting regular training sessions, so that they can meet up to our customers’ aspirations and requirements. Measuring Employees’ performance is one of our foremost activity, in which we give scope to our employees for any betterment if needed, and relevant suggestions/information will be made available to them in order to improve their service levels.

 

Our Core Values

businessmen-1039906_1920We had formulated our work environment entirely on our core values which are :

  • Communication
  • Excellence
  • Fun
  • Innovation
  • Integrity
  • Trust

And based on the same, we enable our team to perform and be successful in their pursuits. Our value driven culture ensures that the work environment is open, transparent and oriented towards delivering value and excellence to our clients.

We believe in an open and employee – centric work culture and thus, we implement a number of formal and non-formal employee listening initiatives in order to share important organisational and industry developments, which makes the team more knowledgeable and thus boosting the motivation and morale within them to focus for their job success.

Our Achievements

  • One of the top three consistent performers in the country
  • Awarded for Top performances for our Tele-calling campaigns
  • Best & Consistent Team performances within our Processes
  • Accredited as the Best Quality-maintained Organization with minimal complaints for our processes